Shipping policy
Thank you for shopping with us! We aim to provide a smooth and efficient shipping experience for all our customers. Please review the details below for information on processing times, shipping, and fees.
1. Order Processing Time
- All orders will be processed within 48 hours (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a notification with tracking information once your order has been shipped.
2. Shipping Origin
- All orders are shipped from our warehouse in Hong Kong.
- We offer worldwide shipping.
3. Shipping Fees
- Shipping fees vary depending on the product and destination. The exact shipping cost will be calculated and displayed on the checkout page based on the items in your cart.
4. Shipping to South Korea
- For orders shipped to South Korea, we use Hongkong Post.
- Due to Korean regulations, your order will be split into two parts:
- The first part will be shipped after processing.
- Once you confirm receipt of the first part, the second part will be dispatched.
- This arrangement complies with Korean customs and import regulations.
- Delivery Time for South Korea: Estimated delivery time is 3-7 business days.
5. Shipping to Other Countries
- For shipping to destinations outside of South Korea, please contact us directly for detailed information on shipping options and delivery times.
6. Delivery Times
- Delivery times vary based on the destination. You will receive tracking information once your order has been dispatched.
- For pre-sale or out-of-stock products, the estimated waiting period after placing an order is 1-2 months.
7. Customs, Duties, and Taxes
- There are no additional taxes or duties on your purchase.
- However, for international orders, customs fees or import taxes may apply and are the responsibility of the customer.
8. Contact Us
For any questions regarding shipping, please reach out to our customer service team at support@airleaseairsoft.com.